Frequently Asked Questions
Everything you need to know about Blackstone Publishing House fashion and services.
What is the standard shipping time for orders?
Domestic orders typically arrive within 3-5 business days. International shipping may take 7-14 business days depending on the destination and customs processing.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund may incur a small restocking fee.
Are Blackstone Publishing House garments ethically produced?
Yes, we prioritize sustainable manufacturing. All our pieces are produced in certified facilities that ensure fair wages, safe working conditions, and reduced environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.
How should I care for my items to ensure longevity?
To maintain the quality of our premium fabrics, we recommend washing in cold water on a gentle cycle and laying flat to dry. Specific care instructions are located on the internal garment label.